claim conditions:
1. In case of damage caused during transport, you must send us a damage report signed by the courier. You will not incur any costs for the complaint.
2. if you wish to claim a product whose defect you notice during use, you must deliver and collect the chair yourself. /We do not cover the shipping costs of returning goods
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr
